Account & Billing
How to upgrade, downgrade, or cancel your subscription
Updated April 30, 2026
GrowPilot uses the Stripe Customer Portal for all subscription management. You can change plans, update your card, or cancel any time.
Step-by-step
- 1
Go to Settings
From any page in the app, click your avatar or the Settings link in the sidebar.
- 2
Click 'Manage Subscription'
This opens the Stripe Customer Portal in a new tab. Stripe handles all payment data securely, your card details never touch GrowPilot's servers.
- 3
Make your change
From the portal you can: change plans (Grower ↔ Cultivator), update payment method, view invoices, or cancel. Cancellations take effect at the end of your current billing period.
Frequently asked
- Will I lose my scan history if I downgrade?
- No. All past scan results are preserved regardless of tier changes. However, image files for Basic-tier scans are deleted after 30 days unless attached to a saved plant.
- Will my saved plants disappear if I downgrade from Cultivator?
- No, but you'll be subject to your new tier's plant limit (25 for Grower, 1 for Basic). You won't lose data, but you can't save new plants beyond the limit.